Nice basic room, cleaning is ok. After taking a rental car we parked just at the hotel entrance (not much space there so in case the hotel is crowded you may need to park on the street), before we enjoyed the shuttle service of the hotel (for any destination in the neighborhood) and it was very useful and comfort. The staff was very helpful. Formally no breakfast is offered in the deal, but basic element (coffee, fruits, bagels etc.) was offered in the morning. Nice that a laundromat is part of the hotel.
Maoz
2024年7月
The front desk staff were very helpful especially the gentleman who worked the second shift both days January, 13th and the 14th 2025 he went above and beyond to make sure everything we needed was taken care of, valet was wonderful and the housekeeping staff was amazing, the room was very clean and very well-kept
Scott
2025年1月
The staff was outstanding in both friendliness and efficiency. The best thing ever was your shuttle service. We had dinner at, The Place, recommended in your brochure. Craig, our driver, gave us some well narrated history of the area and its architecture.
Bonnie
2024年4月
WE have just returned from a two day visit at The Wyndham Gardens in downtown Buffalo. There are so many nice things to say, I don't know where to begin. The rooms were perfectly good, beds comfortable and the location worked well for us. The outstanding thing to talk about was the staff. From the moment we checked in, we dealt with attentive, helpful, cheerful, kind people. It was a 60th celebration for my brother-in-law and they helped us with restaurant suggestions, reservations and even shuttle service. They provided a shuttle to the baseball game as he had some mobility issues. Upon returning from the birthday dinner, we were presented with a cake and many good wishes. I had arranged for a parcel to be delivered to the hotel and unfortunately despite everyone's effort the package did not arrive and we had to return to Canada without it.. The staff went out of their way to try and trace the package even though it had nothing to do with them. They have assured us that they will notify us as soon as the package arrives and we will try to work out another solution. Although very frustrated, I so appreciated their effort which even included offering to use their personal phone so i wouldn't incur long distance charges on mine. Wish I knew everyone's names but kudos to a wonderful staff especially Randy and Maria.
Mary-beth
2023年6月
Staff was excellent, especially the gentleman who comes in around 5, can't remember his name, also shuttle driver that was on Friday night. Both were very helpful. Shuttle service is wonderful.
Lisa
2023年5月
Clean , grab and go was more this just grab and go . Check in staff were very nice
Tara
2024年4月
Front desk staff was very helpful and friendly. Valet parking was prompt. Location was great for our needs. Room was large and bathroom was decent. Our room was on the “quiet” side away from the street. Room had a small refrigerator, microwave and coffee maker.
Christina
2023年6月
The location and the cleanness of the building was very great. Rooms were spacious showers were clean and the day staff was very helpful. Valet was also very friendly.
Jamel
2023年2月
Staff was very friendly and helpful especially the valet. Clean and spacious room and the cleaning staff gets a 5 star rating. The breakfast setup was nice to grab something quick to eat with coffee,juice, pastries, etc.
James
2023年6月
Only stayed one night for a concert in Feb with my little sister but the Staff was friendly and knowledgeable from the time we enter the hotel. Room was clean, lobby was clean, thankful for Valet parking. Overall I have no real complaints( beside the ugly construction view we had out the window), Thank You to the staff for being so friendly and being sure we understand everything.
Lanisha
2024年3月